Frequently Asked Questions
How long does shipping take?
Most orders are processed within 1-3 business days. Delivery typically takes 7-15 business days depending on your location. You'll receive a tracking number once your order ships.
Do you offer free shipping?
We offer free standard shipping on select orders. Check the product page for specific shipping details.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of delivery for a full refund or exchange.
How do I track my order?
Once your order ships, you'll receive an email with your tracking number. You can use this to track your package directly through the carrier's website.
Are your products safe and tested?
Yes. We carefully vet every product we sell. All beauty and wellness products meet safety standards and come with proper usage instructions.
How can I contact customer support?
You can reach us through our Contact page or email us directly. We typically respond within 24 hours.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times and costs may vary by location.
Can I cancel or modify my order?
If your order hasn't shipped yet, we can usually accommodate changes. Contact us as soon as possible and we'll do our best to help.